Contact Us

Our cleobetra casino support team is here to help. We're committed to fast responses, ensuring your gaming experience remains smooth and enjoyable. Whether you're playing from Sydney, Melbourne or anywhere in Australia, you can rely on us for prompt, friendly assistance. From account setup to bonus questions or responsible gaming support, we're just a few clicks away.

Contact Methods

Email Support

Email: [email protected]
Perfect for account inquiries, payment issues, bonus clarifications or technical problems. All emails are monitored around the clock, and you'll receive a detailed response within 24 hours. Feel free to send any documents or screenshots that might help us resolve your query faster.

Live Chat

Live Chat: available directly on our website for the quickest response. Our agents are ready to help you in real time with any urgent questions or concerns. Look for the chat icon in the bottom corner on every page.

Support Hours

Support Hours: Our team is available 24/7, every day of the year including Australian public holidays.

What to Include When Writing

• Username or account ID
• Issue description with relevant details
• Screenshot (if applicable) to speed up resolution

FAQ