Responsible Gambling at cleobetra casino

Introduction

At cleobetra casino, we believe that playing should be enjoyable, safe and within your control. Responsible gambling means understanding your limits, making informed choices and seeking help if you ever feel your behaviour is becoming risky. Under our Curacao licence, we are committed to providing tools and support that help you stay in charge of your gaming experience.

Self-Assessment

Recognising early signs of problem gambling is essential. If you notice any of the following, consider taking steps to regain control:

  • Spending more money or time than you originally intended
  • Feeling restless or irritable when you try to stop
  • Chasing losses in an effort to win back what you've lost
  • Neglecting work, family or social commitments for gambling
  • Borrowing money or selling possessions to fund gambling
  • Lying to friends or family about how much you gamble
  • Using gambling as an escape from worries or stress

Tools & Limits

We offer a range of features designed to keep your play responsible and transparent:

  • Deposit Limits: Set daily, weekly or monthly caps on how much you can add to your account.
  • Session Limits: Choose a maximum length for each gaming session to prevent prolonged play.
  • Self-Exclusion: Temporarily or permanently block access to your account if you need a break.
  • Reality Checks: Receive pop-up reminders about your play time and current session details.

How to Self-Exclude

If you decide you need more time away, follow these steps:

  • Log in to your cleobetra casino account.
  • Go to the "Responsible Gaming" section in your profile settings.
  • Select "Self-Exclusion" and choose your preferred duration (e.g. one month, six months, permanent).
  • Confirm your request. Access will be blocked immediately and cannot be reversed until the chosen period ends.
  • Contact our support team if you have any questions about the process.

External Help & Resources

If you feel you need additional support, the following organisations offer confidential advice and counselling:

  • GamCare – 24/7 live chat and helpline (UK-based but available online): www.gamcare.org.uk
  • Gamblers Anonymous Australia – Peer support meetings nationwide: www.gaaustralia.org.au
  • Lifeline – Crisis support and suicide prevention (24/7): 13 11 14 | www.lifeline.org.au

Contact

If you need help, contact our support team at any time. We're here to listen and guide you through the available options.
Email: [email protected]